Terms of Service

These Terms of Service (“Terms”) are a legal agreement between you and AKdev Ltd (a company registered in Scotland, company number SC892925, with its registered office at Suite 2/3, 48 West George Street, Glasgow, G2 1BP; “AKdev”, “we”, “us”, “our”). They govern your use of our websites, applications, and services (together, the “Services”), including every app we publish. By creating an account or using any of the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Who we are

AKdev Ltd is the provider of the Services and, where these Terms refer to a contract, your contract is with AKdev Ltd. You can reach us at hello@kinopiq.ai.

2. Eligibility and accounts

You must be at least 16 years old to use the Services. You are responsible for the information you provide, for keeping your account credentials secure, and for all activity that takes place under your account. Tell us promptly at hello@kinopiq.ai if you believe your account has been compromised.

3. Acceptable use

You agree not to:

• use the Services in breach of any applicable law or the rights of others;
• misuse, disrupt, overload, or attempt to gain unauthorised access to the Services or their systems;
• reverse engineer, decompile, or attempt to extract source code except to the limited extent the law expressly permits;
• upload malicious code, or content that is unlawful, infringing, or harmful; or
• resell or commercially exploit the Services without our written permission.

4. Your content

You keep ownership of the content you create or upload (“Your Content”). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, and process Your Content to operate and provide the Services – for example, to store it and display it back to you across your devices and, where a feature you use involves sharing or publishing, to make Your Content available to the people or audiences you choose. This licence ends when you delete Your Content or close your account, except where we must retain it to meet a legal obligation and for a limited period in our routine backups, from which it is deleted in the ordinary course. You are responsible for Your Content and confirm you have the rights necessary to share it.

5. Intellectual property

The Services, including their software, design, and branding, are owned by AKdev Ltd or our licensors and are protected by intellectual-property laws. We grant you a personal, non-transferable, non-sublicensable licence to use the Services as permitted by these Terms, for as long as these Terms allow; we may suspend or end it as described in the Termination section. We reserve all rights not expressly granted.

6. Third-party services

The Services may interoperate with third-party products (for example app stores, payment providers, and mapping or identification providers). Your use of those products is governed by their own terms, and we are not responsible for them.

7. Subscriptions, payments, and cancellation

Where a product offers paid plans, the pricing, billing period, renewal, and refund terms are presented at the point of purchase. Payments may be taken by third-party processors (such as Apple, Google, or Stripe) under their terms. Subscriptions renew automatically unless cancelled before the renewal date. If we change the price of a subscription, we will give you reasonable advance notice before it takes effect, and the new price will apply from your next renewal unless you cancel beforehand. If you are a consumer in the UK or EU, you may have a statutory right to cancel within 14 days; that right may end once you ask us to begin supplying digital content and acknowledge you will lose it. You can manage or cancel a subscription through the store or account you bought it from.

Where a paid plan offers a free trial, the trial lasts seven days and is available once per person in any 12-month period. What happens when the trial ends is presented when you start it. We keep a free-trial record to apply that limit, as described in our Privacy Policy.

8. Apps obtained through an app store

Where you download one of our apps from a third-party app store (such as the Apple App Store or Google Play), these Terms are between you and AKdev Ltd only, not the store, and the store is not responsible for the app or its content. The store has no obligation to provide maintenance or support for the app; that is our responsibility, as set out in our Support Policy. If the app fails to conform to any warranty, you may notify the store and it may refund the purchase price where its policies allow; to the maximum extent permitted by law the store has no other warranty obligation. We, not the store, are responsible for addressing any claim that the app or your use of it infringes a third party’s intellectual-property rights, and for handling product-liability or legal-compliance claims relating to the app. You confirm that you are not located in a country subject to a relevant government embargo and are not on a prohibited-party list, and that you will comply with applicable export and sanctions laws when using the app. The relevant store provider and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You must also comply with any applicable third-party terms when using the app.

9. Availability and changes

Features may change, be added, or be withdrawn. We aim to keep the Services available but do not guarantee uninterrupted access, and we may suspend the Services for maintenance, security, or legal reasons.

10. Disclaimers

The Services are provided “as is” and “as available”. To the extent permitted by law, we exclude all implied warranties. Information produced by the Services (such as identifications, recommendations, care guidance, calendars, measurements, readiness scores, the requirements a document is proposed as evidence for, availability and booking times, or the drafted analysis of a decision) is provided for general information only and is not professional advice – do not rely on it where safety, health, financial, or legal consequences are at stake. Where a Service uses a model to propose something, the proposal is for you to check before you rely on it.

11. Liability

Nothing in these Terms limits liability that cannot be limited by law (including liability for death or personal injury caused by negligence, or for fraud). Subject to that, we are not liable for indirect or consequential loss, loss of profits, or loss of data, and our total liability arising out of the Services is limited to the greater of the amount you paid us in the 12 months before the claim or £100. If you are a consumer, you have legal rights that these Terms do not affect.

12. Termination

You may stop using the Services and close your account at any time. We may suspend or end your access if you materially breach these Terms or where we are required to by law. Provisions that by their nature should survive termination (such as ownership, disclaimers, and liability) will continue to apply.

13. Governing law

These Terms and any dispute arising from them are governed by the law of Scotland, and the courts of Scotland have jurisdiction – though if you are a consumer you may also bring proceedings in your country of residence.

14. General

• Severability – if any provision of these Terms is held to be unlawful or unenforceable, it is severed and the remaining provisions stay in full force.
• Assignment – you may not transfer your rights or obligations under these Terms without our consent. We may transfer ours to an affiliate, or in connection with a merger, acquisition, or sale of assets, provided your rights under these Terms are not reduced.
• Entire agreement – these Terms, together with any product-specific terms and our Privacy Policy, are the entire agreement between you and us about the Services and replace any earlier agreement on that subject.
• No waiver – if we do not enforce a right under these Terms, that is not a waiver of it.

15. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will take reasonable steps to notify you. Continuing to use the Services after a change takes effect means you accept the updated Terms.

16. Contact

Questions about these Terms? Email hello@kinopiq.ai.